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If you have any questions, please visit our help center first, where there are answers to most commonly asked questions. This is the fastest way we can help you.

If you can't find an answer to your question there, please feel free to contact our friendly customer happiness team.

For Online Store Enquiries:

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Email:  hello@newenglishteas.com

For Trade & Wholesale Enquiries: 

Phone: +44 (0) 24 76 691414

Email:  sales@newenglishteas.com

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Our office and customer service hours are Monday to Friday 10am until 4pm (BST).